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Dillard Companies (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.dillarddoor.com (the “Site”) and use our services (the “Services”). Please read this Privacy Policy carefully. By using our Site and Services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you voluntarily provide to us through forms, surveys, or correspondence.
  • Usage Data: This includes information about how you access and use our Site and Services, such as your IP address, browser type, operating system, referring URLs, pages you visit, the time and date of your visit, and other diagnostic data.
  • Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our Site. Cookies are small data files stored on your device that help us improve your experience and analyze website traffic. You can control the use of cookies at the individual browser level.
  • Device Information: We may collect information about the device you use to access our Site, including the device model, operating system, unique device identifiers, and mobile network information.

2. How We Use Your Information

We may use your information for various purposes, including to:

  • Provide, operate, and maintain our Site and Services.
  • Personalize your experience on our Site.
  • Communicate with you, including responding to your inquiries and providing customer support.
  • Send you promotional materials, newsletters, and other marketing communications (where permitted by law and with your consent where required).
  • Analyze website usage and trends to improve our Site and Services.
  • Detect, prevent, and address technical issues and security incidents.
  • Fulfill our legal obligations.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Site, providing our Services, conducting our business, or servicing you. These service providers are contractually obligated to protect your information. Examples include hosting providers, analytics providers, email marketing services, and payment processors.
  • Business Transfers: If we are involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process, such as a court order or subpoena.
  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • With Your Consent: We may share your information with third parties with your explicit consent.

4. Your Choices and Rights

You have certain rights regarding your personal information, including:

  • Access: You may have the right to access the personal information we hold about you.
  • Correction: You may have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You may have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection to Processing: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
  • Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include physical, electronic, and procedural safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Children’s Privacy  

Our Site and Services are not intended for children under the age of [Insert Age, e.g., 13]. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

8. Links to Other Websites

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of these websites before providing any personal information.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to and process it in the United States. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Site and Services after the posting of any changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us here.

 

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